My 360 died with the same symptoms. The problems started right after I got Halo 3.

First the 360 would fail to load Halo 3.

Then it stopped loading any 360 disc.

Then it stopped loading any disc.

The year warranty was up, and it's not a RROD problem.

For other reasons my only practical way of addressing the problem was acquiring another 360, which I am still waiting to receive.

For a while I was able to get discs to load by applying gentle pressure to the top case, just to the right of the Xbox 360 logo. I got this tip from a person who had a problem getting discs to eject-- he found this helped his problem also, temporarily.

Rampant for over seven years.

I would sometimes have that issue if I closed the tray from the dashboard. I also had an issue with the tray immediately ejecting itself after being closed. It would sometimes do that five times before staying in, but it red ringed last week so hopefully my third won't have any issues.

I've been having the same problem, but only when I put in a media disk with music. I have to open the tray and put it back in again. GG MS' Xbox team.

Something similair happened with my brothers elite. When COD 4 was in the Xbox it would say "unreadable disk" and I would open the the disk drive and close it and it would be fine.

What is the world coming to?

I had to ship my last xbox back because of the disc drive going out. I told people this would be the next big recall issue with the 360. Though I love my 360, microsoft sure did put out an obviously rushed and overly flawed architectured machine! I guess they are paying for it now...I bet this is gonna cost them another half billion or so to replace once everyone else starts losing optical drives.

Wow, that sucks rap. I've been lucky enough to only have to send it in for one repair, this exact one actually. It would not read game discs or it would say I needed to put it in a Xbox 360 console :(
GL.

Despite all of it's problems, I'd still take an xbox 360 over a ps3 any time. Of course, I'd also rather be jack-hammered in the penis than get a PS3.

I kid, I kid. (not really)

I would rather not be jack-hammered in the penis or buy a penis. I win that way.

GG Microsoft.

They sent me a box through UPS for me to send my console back to them. However, they did not send me a shipping label. There was no way for me to send my console back to them.

So, I called up XBOX support. I told the CSR that all I needed was a shipping label. He didn't seem to care. 30 minutes later I had gone through the entire troubleshooting routine again. All I needed was a shipping label. Everyone's time was wasted because they didn't include a shipping label.

Oh No! It finally happened to me, shortly after an update from Project Gotham 4, the disc drive failed to recognise ANY discs.

I tried all the Software resets I could find but nothing worked. Now I am left with an Out of Warranty Xbox and £380 out of Pocket.

I ain't paying Microsoft to fix a problem they created, Theres nothing wrong with the discs because theres no error message from the console, no red lights and theres nothing wrong with the hardware because the disc drive works fine under indurance tests. It definately seems to be a Software Fault. It only happened yesterday but I'm missing it already :(

Its probably one of those hidden windows myths, you know "Pick a Random date to Stop Working after the Warranty Experation" with a little tick in the box.

Ahh am so annoyed, I really liked my Xbox, so many things you take for granted until there gone

WAHHHAHAHA

Alright mens this just happened to me. I am fixing to call up a lawyer or something because i have been going online and finding hundereds after hundreds of people with the exact same problem, microsoft extended the warantee for the ring of death which means that you are having a hardware failure, but the disc drive going out is not covered by that. Seems like microsoft is heading for another class action lawsuits. Please e-mail me your stories at xboxcomplaints@yahoo.com and let me know how many of you are really out there with this problem.

Thank you

Lot's of folks have this issue dating back to 2006

http://www.google.com/search?q=%22open+tray%22+%22xbox+360

5 weeks later, my box has returned. I hope they give me 1-2 months of XBL Gold and access to all the time sensitive DLC that I missed.

1-month XBL card is pretty standard.

I think you're about SOL on the time-sensitive DLC, though. What did you miss that you wanted?

Im going to call this one the Ash Tray..because I feel like flicking ashes in this box after yet another Micro-Blunder. To bad I need my Xbox to survive now like my PC. Gates has got us all by the balls and he gets to give a good squeze when hes board of ruling the universe. My bs aside, I was wondering if anyone has experinced there 5.1 sound not working while recieving the Ash Tray (open tray). My box will play all the downloaded content in 5.1 sound but anything that plays off the disk it only runs in 2 channel stereo. Im only asking becasue Im wondering if I have 2 problems instead of 1. Thanks for any input. GL all!

I got the 1-mo of XBL Gold card. GG, I guess.

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LIVE: EA | Steam: rapturerapture | Xfire: raptur3

I have the damn ash tray problem and now Micro shit wants me to pay for repairs? What the hell it's their crappy X-box technology! I have not been able to play for three weeks now and just got charged another months fees!!! Im waiting on my 1st X-Box coffin to come back, maybe two more week? Bill Gates you owe me big time don't make me go PS3 you rich bastard!

I have the fatal "Open tray" error stupid machine thinks it has a disc in the drive when it's empty like my pockets, Bill's fault!

I am about to send my console in for this problem before my warranty expires in june....are they going to try and make me pay them to fix it since its not the RRoD? if thats the case ill replace the laser myself

@deluzioned: MS didn't make me pay for my repair. RRoD isn't the only way to get a free replacement under warranty.

CORRECTION: I meant to say "RRoD isn't the only way to get a free replacement under warranty." Sorry if I caused confusion.

My box isn't playing DVDs. When I put one in, all I get is a flashing Xbox360 logo that makes me feel like I'm going to have a seizure if I stare too long.

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i think Mac should make a 3650 then it would be fine......
the xbox 360 is a shambles and shouldnt have been over rushed

360* lol

I really can't wait for my 360 to come back :(

xbox is charging a $100 dollars to fix the open tray problem what a crock since its out of warranty