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Submitted by Oculus on Fri, 08/24/2007 - 1:05am.

SteeringWheel

Apparently the 360 Wireless Racing Wheel may get a bit smoky when plugged into your wall outlet. Yes, I know it sounds strange, but the wireless racing wheel is only wireless in regards to how it communicates with the 360. You need to plug it into the wall to experience the surprisingly strong force feedback and rumble. Otherwise your batteries will probably only last about 10 minutes. Microsoft is saying that a component inside the wheel *may* start to smoke. They're not calling for a full out recall yet, it's currently termed a "retrofit".

I own the wheel and like it quite a bit. In fact it's probably one of the best racing wheels I've used. Now here's where I'm starting to get irritated. One of, if not *the*, largest software companies in the world is asking me to print out a snail mail form and mail it in in order to get this fixed. Come on Microsoft. Throw up a webpage or something.

I'm still undecided as to whether I want to have mine retrofitted or just keep a close eye on it when it's plugged in. As long as it's not shooting freakin' laser beams at me or my wife I think it'll be fine.

Go Here to print out the retrofit order.

Quote: from xbox.com:
"Newsflash:
Free Retrofit for Wireless Racing Wheel

Published August 22, 2007

As a precautionary measure, Microsoft Corporation is voluntarily providing its customers with a free retrofit to the Xbox 360 Wireless Racing Wheel. The Wheels were manufactured during 2006 - 2007. A component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel.

There have been no reported incidences of fire, personal injury or property damage due to the Wheel malfunction. Despite no known safety incidents, we are advising our customers about this because of our strong commitment to ensuring that our products are safe and perform to our design specifications.

Owners of the Xbox 360 Wireless Racing Wheel should visit www.xbox.com/support or call Microsoft at 0800 587 1102 to register to receive the retrofit and protect against the potential hazard described above. Instructions will be provided with the retrofit. We are notifying and will be coordinating our response activities with the relevant regulatory agencies such as the US Consumer Product Safety Commission. This may impact delivery dates.

Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC-DC power supply until they have obtained their retrofit. Owners may continue to operate the Wheel using battery power. While operating in battery mode, the force feedback feature will not be available. Once retrofitted, owners may run the Wheel using AC power and reactivate this feature.

Get Started Now
If you have a Wireless Racing Wheel, print out the retrofit form, complete it, and send it in. You'll receive information soon from Microsoft regarding your retrofit. In the meantime, use your Wireless Racing in battery mode.

For further information and support, please contact 0800 587 1102."

Master Kim's picture

Smoke?

So, like, I could be playing a marathon session of PGR3 with this beast and I'll begin to smell barbecue?

rapture's picture

I agree with Oculus. Why is

I agree with Oculus. Why is Microsoft making it so hard to get the equipment fixed?

They are doing the same thing with the HDD xfer cable that you need to xfer your Premium HDD content to the Elite HDD. Mail or fax in a form. Yuck.

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