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I would have responded to
I would have responded to this survey. Ironically I couldn't however, because my 360 was out for repairs at the time.
As you said, the survey is a little skewed. Most of your friends are heavy users; and the survey itself is selective, as people are more likely to respond if their box has failed than vice versa.
My understanding is the 360 has a fundamental design flaw. A very hot graphics chip under a DVD drive with improper airflow. It seems most failures stem from this design issue.